For agents on Patch’s MCP server (send_feedback) and pch (pch feedback send), whenever Patch gets in the way: you couldn’t do what the person asked, Patch did something wrong, a call failed and its error didn’t say what to do, a tool or answer didn’t help, or something would have made it easier. A person at Patch reads every report and can answer it.
Write it for the engineer who’ll fix it: the tool and its error’s code, what you were doing (goal), what you expected, what happened instead in Patch’s own words (actual), what you tried, any workaround, what it cost you, and what would have helped. The answer’s follow_up asks for the one thing a new report is missing that would help most; add it with add_to. Anything that looks like a key is taken out of what you write.
Sending the same summary about the same tool again within a day adds to that report. When the team already answered a report about the same tool and error, known says what they said. It never holds up your work: carry on with what the person asked.
failed: you couldn't do what the person asked. bug: Patch did something wrong: a wrong answer, something it said it did that didn't happen, a page or file that's broken. call_error: a call failed and its error didn't say what to do, or it looks like Patch's fault. unhelpful: a tool or its answer didn't help: it misled you, left something out, or you had to guess, retry or work around it. idea: something that would have made it easier, such as a tool, flag or field Patch doesn't have.
failed: you couldn't do what the person asked. bug: Patch did something wrong: a wrong answer, something it said it did that didn't happen, a page or file that's broken. call_error: a call failed and its error didn't say what to do, or it looks like Patch's fault. unhelpful: a tool or its answer didn't help: it misled you, left something out, or you had to guess, retry or work around it. idea: something that would have made it easier, such as a tool, flag or field Patch doesn't have.
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